Q :If I’m paying for the 1 minute rate does it have to be a minute long?

A: If you choose the 1 minute rate, video must be 1 minute long or less, otherwise you will be charged at the 2 minute rate. Do your homework ahead of time and make sure that, from where you want your video to start, until where you want it to finish, is the length you are paying for: e.g. 1 minute

Q: I have many tapes and want to use scenes from each (birth/1st steps/european vacation/graduation/wedding).

A: No problem at all. This will involve video editing at $100 per hour. The preferred scenes will be edited together either using "cuts" or transitions like cross-fade, peel, wipe, dissolve or one of many other transitions

Q: Who can watch my video?

A: Anyone who has the video player of the format you choose installed on their computer.

Q: Do I have to choose a format? I don’t have a clue about this technical stuff.

A: No. QuickTime will be used if you don’t have any preference.

Q: What formats are there?

A: The three most popular formats are QuickTime, Windows Media and Real Player.

Q: If I choose only QuickTime, will someone with only a Windows Media Player on their computer be able to see it?

A: They would first have to download the free QT player, otherwise, no they wouldn’t be able to play it.

Q: Which format do you recommend?

A: QuickTime is used by both PC and MAC so it has a broader user base, but as long as the people you want are prepared to download the player for the format you choose, it doesn’t make a whole lot of difference.

Q: Do I need a web site for my video to be played?

A: No. Your video will be hosted at spivideo.com unless you request otherwise.

Q: I have my own website but don’t know how to get video on it.

A: If you know how to update your website, insert an HTML tag, and are able to upload the video file to your site, that’s all you need to get the video to play.

Q: Can I email my video to friends?

A: You can’t email the actual video file, but you can copy the web page url into your email. Your friends can just click on the link and view the video.

Q: Does the link have to say "spivideo.com" in it?

A: If that’s a problem for you, there’s an easy way to solve it.

Q: What does it cost to put my video on the web?

A: It depends on

1. How long it is

2. Whether it needs editing first.

3. Whether you have your own web site or not.

4. For details, click on the Rates button

Q: I have a video file on my computer with the extension .avi or .mov or .rm.  Can I get that on the web?

A: Yes. All you need to do is get it onto a cd (up to 800MB or dvd (up to 2,6GB ???)

     You can use a program like Easy CD Creator or Nero or some other cd burning software to burn it to cd.

     The file can then be uploaded from the cd or dvd to the web site.

Q: What happens if I forget to pay the 2nd year?

A: An invoice will be sent to you in plenty of time to remind you that the yearly hosting fee is due. If payment is not received by the due date, the video will be removed and a charge of $30 will be incurred to re-install